Pantry Assistant – Center of Hope ( Shift Worker-less than 20 hours/week)
Ravenna, OH • Family & Community Services – Center of Hope
Pantry Assistant

Center of Hope

Schedule: Shift Worker (less than 20 hours/week)

Determined on a case by case basis: typically Monday – Friday



GENERAL STATEMENT OF DUTIES: Responsible for greeting clients, answering phone and schedule appointments. Assist with packing pantry orders and other duties as assigned.



1. Answer Phone.

2. Schedule pantry appointments.

3. Greet clients.

4. Assist with packing pantry orders.

5. Assist with program donation processing, pick-ups and deliveries

6. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

7. Other duties as assigned.



1. Professional telephone skills.

2. Proficient in reading and writing.

3. Proficient computer skills.

4. Excellent communication skills (in person and on telephone).

5. Outgoing personality with the ability to interact with a diverse group of individuals.

6. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.

7. Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).


MINIMUM EXPERIENCE REQUIREMENTS: Customer service experience preferred.


PHYSICAL REQUIREMENTS: Must be able to lift, carry and load objects weighing 40 pounds or more. Must be able to walk and stand for extended periods during the work day.

About Family & Community Services, Inc.

As an employee at Family & Community Services you can make a difference. We need people just like you! From providing life’s basic needs – food, clothing and shelter – to counseling and mentoring services, F&CS has touched the lives of countless individuals. No one gets up in the morning and says “I want to have a career in non-profit”. Or maybe they do, it’s truly a calling. You are called to be a difference maker and here, at F&CS, you can make that difference.

The better the workplace experience you have, the better service to our programs and their clients. That’s why we believe in teamwork, continuing education, and dedication. By working together and supporting each other, we have created a culture of service and perseverance.