Housing Navigator, Covers Multiple Counties – Supportive Services for Veteran Families (SSVF)
Job Details
Job Type

Ravenna, OH • Supportive Services for Veteran Families (Portage)
Housing Navigator, Covers Multiple Counties

Supportive Services for Veteran Families (SSVF)

Full-Time, 40 Hours/Week


Schedule:    Determined on a case by case basis



The Housing Navigator is responsible for building and maintaining relationships with landlords in the community and assist clients in securing and maintaining safe and affordable housing in the community.



1. Build and establish working relationships with landlords to assist in locating appropriate housing for individuals and families experiencing homelessness.

2. Develop outreach materials and agreements with landlords that will provide rental units to help individuals and families experiencing homelessness access and maintain permanent housing.

3. Match prospective tenant with appropriate rental housing within the pool of rental units recruited.

4. Coordinate with both the landlord and prospective tenant to secure appropriate housing.

5. Maintain landlord relationships and keep current database of landlord contacts and available properties in the community.

6. Act as a liaison and mediator for housing issues that may arise between tenant and landlord.

7. Complete Housing Habitability and Housing Quality Standard Inspections as needed.

8. Assist housing case managers with coordination of supportive services to ensure clients maintain permanent housing.

9. Become active in the housing community to identify housing and conducting tenant and landlord education trainings.

10. Actively participates in regular team meetings for the purpose of program consistency, monitoring and effectiveness.

11. Provides crises intervention as appropriate

12. Applies best practice models in service delivery approach

13. Participates in community-wide events promoting services

14. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

15. Other duties as assigned.

1. Thorough knowledge of human service community

2. Knowledge of Landlord/Tenant Laws and Regulations preferred

3. Knowledge of “Housing First Approach”

4. Demonstrated organizational, interpersonal, and communication skills

5. Willingness to learn and apply best practice models as appropriate

6. Ability to work as a team leader

7. Excellent verbal and written skills

8. Knowledge of Excel and Microsoft Office

9. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability if applicable; reliable transportation

10. Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of Criminal Identification & Investigation).


MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High School Diploma or GED required. Bachelor Degree in Social Work, Counseling, or related degree preferred.



Experience working in social service setting with homelessness, domestic violence, and veteran populations.

About Family & Community Services, Inc.

As an employee at Family & Community Services you can make a difference. We need people just like you! From providing life’s basic needs – food, clothing and shelter – to counseling and mentoring services, F&CS has touched the lives of countless individuals. No one gets up in the morning and says “I want to have a career in non-profit”. Or maybe they do, it’s truly a calling. You are called to be a difference maker and here, at F&CS, you can make that difference.

The better the workplace experience you have, the better service to our programs and their clients. That’s why we believe in teamwork, continuing education, and dedication. By working together and supporting each other, we have created a culture of service and perseverance.