Assistant Program Manager – Center of Hope – Full-Time
Job Details
Job Type

Ravenna, OH • Family & Community Services – Center of Hope
Assistant Program Manager

Center of Hope

Full-Time, 40 Hours/Week



GENERAL STATEMENT OF DUTIES: Assists the Program Manager in overseeing all aspects of the hot meal and pantry programs.



• Work with and direct staff and volunteers.

• Assist with emergency food pantry.

• Plan for and help with distribution of food and taxable’s in the pantry.

• Work and schedule volunteers/staff to accomplish daily tasks.

• Keep updated inventory of building supplies.

• Observe all sanitation procedures and rules of the State of Ohio Health Department and the Area Agency on Aging.

• Maintain an overall cleanliness of the building.

• Record and report stats to Program Manager (PQI, AAoA, United Way).

• Work cooperatively with Center staff and volunteers.

• Oversee daily operations of delivery of services.

• Greet donors: accept and record donations.

• Assist with recruitment and training of volunteer staff and community service workers, youth development program, and work employment program.

• Oversee the evening pantry, as needed.

• Assist and coordinate the Holiday Giveaway programs.

• Attend meetings and in-services as required.

• Maintain a flexible schedule to accommodate weekend/evening activities.

• Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.

• Other responsibilities that arise.

• Management skills required: ability to direct and work with staff/volunteers.

• Demonstrate abilities in leadership and resource development.

• Ability to keep program organized and successful.

• Ability to problem solve, follow directions, organize, maintain positive work environment.

• Ability to work with volunteers and relate to individuals from all socio-economic backgrounds.

• Maintain business casual appearance.

• Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.

• Must be able to meet agency requirements for criminal background check (Ohio Bureau of Criminal Identification & Investigation).

• Ability to lift up to 50 lbs.

• Ability to drive box truck to pick up agency donations.

• Ability to load and unload agency donations.


MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS: High School graduate or equivalent preferred. Knowledge of food service procedures; education in food services and health regulations.


PHYSICAL REQUIREMENTS: Ability to lift 40 pounds.

About Family & Community Services, Inc.

As an employee at Family & Community Services you can make a difference. We need people just like you! From providing life’s basic needs – food, clothing and shelter – to counseling and mentoring services, F&CS has touched the lives of countless individuals. No one gets up in the morning and says “I want to have a career in non-profit”. Or maybe they do, it’s truly a calling. You are called to be a difference maker and here, at F&CS, you can make that difference.

The better the workplace experience you have, the better service to our programs and their clients. That’s why we believe in teamwork, continuing education, and dedication. By working together and supporting each other, we have created a culture of service and perseverance.