In-Home Case Manager
Job Details
Job Type

Kent, OH • Counseling Office Kent, OH
Case Manager

Full Time (40 hours/week)

Department:  Counseling

Location:  Kent Office and Client Homes


GENERAL STATEMENT OF DUTIES:  Provides stabilization services to families in

need of family preservation services.



1. Maintains caseload of up to 15 families living in Portage County.

2. Meets minimum productivity standard as established by program need and clinical leads.

3. Agree to be on call and respond to clients in crisis after hours utilizing phone support and at times in person, if appropriate.

4. Establishes trusting relationship with participants.

5. Perform treatment planning, assessment, crisis intervention, individual and group counseling, case management, and education services as they relate to abuse of or dependency on alcohol and other drugs.

6. Implements case management and supportive services, per agency and program policies and procedures.  This includes assessment, case planning, monitoring evaluation, and provision of related services.  The Case Manager will travel to families’ homes, and provide services in the community setting.

7. Models awareness and behavior needed for growth and development.

8. Networks with area services, understands eligibility requirements, and makes appropriate referrals

9. Monitors participants’ use of area services and impact on family development.

10. Documents all case activities, contacts, goals, plans, referrals, and other relevant family information, per program and agency requirements.

11. Prepares and submits service reports, performance and agency reporting requirements.

12. Participates in team planning, case reviews, and program goal achievement.

13. Assists in creating and maintaining positive program image in community.

14. Attends agency and team meetings as requested.

15. Assists with program outreach, application, orientation, and approval process.

16. Fulfills other duties as assigned.

17. Complies with agency policies and procedures, COA regulations, federal and state requirements, and educational/certification/registry requirements.



1. Ability to model open communication, fair and equitable treatment, and management of conflicts.

2. Ability to work as a team member.

3. Valid Ohio Driver’s License and ability to meet agency requirements for driving insurability.

4. Must be able to meet agency requirements for criminal back ground check (Ohio Bureau of Criminal Identification & Investigation).



MINIMUM EDUCATIONAL/LICENSURE REQUIREMENTS:  Bachelor’s Degree in Human Services field and minimum two years related experience/Advanced degree preferred

Licensed Social Worker (LSW) preferred/ Licensed Chemical Dependency Counselor/CDCA


MINIMUM EXPERIENCE REQUIREMENTS:  Experience providing supportive services (case management, crisis intervention, family development) for at-risk families.  Experience in utilizing community resources.


PHYSICAL REQUIREMENTS:  Must be able to travel to clients’ homes.

About Family & Community Services, Inc.

As an employee at Family & Community Services you can make a difference. We need people just like you! From providing life’s basic needs – food, clothing and shelter – to counseling and mentoring services, F&CS has touched the lives of countless individuals. No one gets up in the morning and says “I want to have a career in non-profit”. Or maybe they do, it’s truly a calling. You are called to be a difference maker and here, at F&CS, you can make that difference.

The better the workplace experience you have, the better service to our programs and their clients. That’s why we believe in teamwork, continuing education, and dedication. By working together and supporting each other, we have created a culture of service and perseverance.